Peter Kourounis, Chief Growth Officer of Elevate Franchise Brands, recently joined franchise consultant Laura Blackmore on the Franchise Focus podcast for a deep dive into what it really takes to grow a successful home services brand.
In the episode, Peter shares his personal journey with 1-800-Plumber +Air; one that spans both sides of the franchise relationship: franchisor and franchisee. This dual perspective gives him unique insight into the challenges and opportunities franchise owners face daily.
Peter doesn’t hold back on what it takes to succeed. He points to leadership, financial planning, and sales skills as non-negotiables for any entrepreneur stepping into the franchise space. He also discusses the parallels between 1-800-Plumber +Air and PatchitUP Drywall, offering a look into the operational frameworks and strategies used to scale both brands.
A big part of the conversation centers on people; specifically, how to retain skilled technicians, keep teams motivated, and create a culture of constant training and improvement. Peter also dives into how the brand is using AI and tech to stay ahead, making systems more efficient and helping owners run smarter operations.
Whether you’re an aspiring franchisee or just curious about the fast-evolving home services industry, this episode is packed with hard-earned wisdom and practical advice from someone who’s seen it all.
Listen to the episode now and hear firsthand how Peter and the 1-800-Plumber +Air team are building something built to last.
